How can we help?

Questions? Issues? Suggestions? We have lots ways for you to get assistance.

Need Info? Look at our product pages

Each product page contains release notes, a product overview, user guide and quick start documents.

Something obscure? Take a look in the Document Library

The Document Library contains all RadBlue documentation in one convenient location, including bulletins, current and archived release notes, quick start guides, user guides and references.

Don’t forget! Product-related information is also available under Help in each product.

Having a problem? Send us the product debug log

If you’re having an issue with a RadBlue product, select File > Export Debug, or click the Export Debug button (located on the debug log screen) to create a debug.zip file containing all of the information that we need to troubleshoot your issue. Send this debug.zip file to us (support@radblue.com) along with a description of what you were trying to do and what happened, so we can start working on your issue right away.

Send us an email

Just email us at support@radblue.com. We’ll respond to your inquiry within one business day (but usually sooner).